Privacy policy

Privacy Policy

Last Updated: October 9, 2026

RED MOVERS PTY LTD ("we," "us," or "our") respects your privacy and is committed to protecting the personal data of visitors and customers who browse 0sq7h5-d1.myshopify.com. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our online stationery boutique.

1. Information We Collect

When you visit our store or order stationery products, we collect various types of information to process orders and improve your shopping experience:

A. Direct Personal Information

  • Contact Details: Full name, shipping address, billing address, phone number, and email address.

  • Payment Credentials: Credit/debit card numbers, PayPal details, or payment transaction IDs. (Note: Payment card details are securely tokenized and processed by certified third-party payment gateways like Shopify Payments and Stripe. We never store raw payment details on our servers).

  • Account & Order Data: Order histories, customer care communications with Bethany Higgins, saved cart items, and product review submissions.

B. Automated Technical Information

  • Device & Usage Data: IP address, browser type, operating system version, device identifiers, time zones, referral URLs, pages viewed, and navigation paths across our site.

  • Cookies & Tracking Technologies: Small data files stored on your browser to keep track of cart items, remember language preferences, and deliver optimized storefront graphics.

2. How We Use Your Information

We utilize the gathered information solely for legitimate operational and business purposes, including:

  • Fulfilling Orders: Processing transactions, arranging shipment of your sticky notes, erasers, and rulers, sending tracking notifications, and managing invoice receipts.

  • Customer Support: Resolving inquiries, managing returns, and communicating updates regarding your purchase through our team contact (AmillaErtzmann9858@outlook.com.ar).

  • Store Optimization: Enhancing website performance, user interfaces, navigation menus, and inventory selection based on customer usage trends.

  • Security & Fraud Prevention: Detecting malicious activity, validating billing authentication, and protecting our store against fraudulent order attempts.

  • Marketing Communications: Delivering news, discount codes, or promotional announcements if you explicitly opt-in to receive our email newsletters. You may unsubscribe at any time using the link provided in the footers of our promotional emails.

3. Data Sharing & Third-Party Vendors

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only with essential service providers bound by strict confidentiality obligations:

  • Platform Hosting: Shopify Inc., which powers our ecommerce storefront and securely holds operational databases.

  • Logistics & Carriers: Australia Post, DHL, FedEx, UPS, or local couriers that require your delivery address and contact details to deliver physical items.

  • Payment Processors: PCI-DSS compliant financial providers processing transactions safely.

  • Legal Authorities: When required by law, subpoena, or governmental regulation to protect the legal rights and entity safety of RED MOVERS PTY LTD (Entity ID #394366306).

4. Cookies Policy

Our website utilizes essential and performance cookies.

  • Essential Cookies: Necessary for basic navigation, shopping cart retention, and secure login verification.

  • Analytical/Performance Cookies: Help us monitor visitor traffic counters, click paths, and popular stationery items so we can refine our catalog.

  • Managing Preferences: You can adjust cookie preferences through your web browser settings. Disabling essential cookies may impair shopping cart functions on 0sq7h5-d1.myshopify.com.

5. Your Rights & Choices

Depending on your regional jurisdiction (such as Australian Privacy Principles, GDPR, or CCPA), you hold specific rights regarding your personal records:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to update incorrect delivery details or contact info.

  • Deletion: Request the removal of your personal records from our databases, subject to statutory retention obligations (e.g., tax record requirements).

  • Opt-Out: Stop receiving promotional marketing communications at any point.

To exercise any of these privacy rights, contact Bethany Higgins at AmillaErtzmann9858@outlook.com.ar.