Shipping policy

Shipping Policy

Last Updated: October 9, 2026

At RED MOVERS PTY LTD, we strive to ensure that your stationery supplies—whether essential sticky notes for study, durable erasers for sketching, or precise rulers for drafting—are packed carefully and delivered to your doorstep in a swift, reliable manner.

Shipping Rates & Order Thresholds

We keep our shipping rates transparent and straightforward so you can easily calculate your totals:

Order Total (USD) Shipping Fee Target Delivery Window

$10.00 USD and Above

FREE Standard Shipping

5 – 10 Business Days

Under $10.00 USD

$5.99 USD Flat Rate

5 – 10 Business Days

Order Processing & Dispatch Timelines

  • Handling Time: Orders placed on 0sq7h5-d1.myshopify.com are processed within 1 to 2 business days (Monday through Friday, excluding public holidays in Victoria, Australia).

  • Order Cut-Off Time: Orders submitted before 2:00 PM AEST will begin handling on the same day. Orders placed over the weekend or during national holidays will be dispatched on the following business day.

  • Address Accuracy: Please double-check your delivery address during checkout. We cannot modify shipping destinations once orders have been handed over to the postal carrier.

Tracking Your Order

  • Shipping Confirmation: As soon as your stationery package is scanned into the postal distribution network, an automated dispatch email will be sent to the address provided at checkout.

  • Live Tracking Link: The notification email contains a unique tracking number and direct tracking portal link allowing you to follow your parcel's step-by-step progress.

Unexpected Delays & Address Issues

  • Carrier Delays: While we strive to meet all estimated delivery windows, occasional weather events, seasonal volume spikes, or customs clearance procedures may delay final delivery.

  • Failed Delivery / Incorrect Address: If a shipment is returned to our Mill Park facility due to an incomplete address provided by the buyer, additional shipping fees may apply to re-dispatch the order.

  • Missing Packages: If your tracking status states "Delivered" but you cannot locate your package, please check around your property, confirm with housemates or neighbors, and contact your local mail carrier before emailing AmillaErtzmann9858@outlook.com.ar.